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FAQ
How many days does it take to install large equipment, such as rigid box maker, case making machines?
installation+Debugging takes about a week
What preparations are needed before shipment?
We will take pictures and videos of the machine for the customer.
How long is the warranty period for the machine?
The machine warranty period is one year, but Rongda will provide lifelong technical support
Can you send your staff to install the equipment for us?
RONGDA has a professional team going abroad to help customers install and debug equipment
Can I only buy some spare parts from you?
RONGDA provides equipment accessories
Will you attend the fair to show your products?
RONGDA participates in domestic and international exhibitions every year
Can you customize the machine according to our requirements?
RONGDA will provide professional packaging solutions according to customer needs
How many years have your company made this kind of equipment?
We have more than 20 years of experience in this industry,provide professional packaging solutions to more than 80 countries around the world
Do you have any real project pictures of the equipment?
We have provided solutions for many customers and have pictures and videos for reference.
Do you provide free spare parts?
We can provide spare parts, which are free of charge during the 1-year warranty period (except for wearing parts and man-made damage)
